Maken Group Privacy Policy

1. What information do we collect about you?
We may collect personal information when you:

• contact us by email, telephone or through our website
• make an enquiry about our services
• work with us as a client, supplier, partner or associate
• voluntarily provide information to us in connection with a project or potential project

The information we collect may include your name, company or organisation, email address, telephone number and any other information you choose to provide.

We may also collect limited technical information about how visitors use our website, including information collected through cookies and analytics services where these are enabled.

2. How do we use your information?
We may use your information to:

• respond to enquiries
• provide and manage our services
• communicate with clients, suppliers, partners and associates
• administer projects and business relationships
• improve our website and services
• meet our legal, regulatory and contractual obligations

We will only use personal information where we have a lawful basis to do so.

We do not sell your personal information.

Where we use trusted third-party service providers to support our business or website, they may process information on our behalf only where necessary to provide those services.

3. Marketing

We may occasionally send information about Maken Group services, projects or other relevant updates where you have agreed to receive them or where we otherwise have a lawful basis to do so.

You can ask us to stop sending marketing communications at any time by contacting us at [email protected].

4. How long do we keep your information?

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, accounting or contractual purposes.

5. Your rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

request access to the personal information we hold about you
ask us to correct inaccurate or incomplete information
request deletion of your personal information in certain circumstances
object to or restrict certain types of processing
withdraw consent where we rely on consent
request the transfer of your information in certain circumstances

If you wish to exercise any of these rights, please contact us at [email protected].

6. Cookies
Cookies are small text files stored on your device when you visit a website.

Our website may use cookies that are necessary for the website to function correctly. We may also use optional cookies for purposes such as website analytics where you have given permission for us to do so.

Where appropriate, you can manage your cookie preferences through the cookie controls provided on the website.

You can also control or delete cookies through your browser settings. Disabling some cookies may affect how certain parts of the website operate. For further information visit allaboutcookies.org.

7. Links to other websites
Our website may contain links to websites operated by other organisations.

This privacy policy applies only to the Maken Group website. We are not responsible for the privacy practices of third-party websites and recommend that you read their privacy policies when visiting them.

8. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes to our website, services or legal obligations.

Any updated version will be published on this page.

Last updated: September 2026